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LKS CX Package
Langit Kreasi Solusindo has launched a solution to support Small and Medium Businesses (SMBs) by providing the LKS Customer Service (CX) Package solution, which is supported by the most widely used module of Salesforce, The Service Cloud, but at an affordable price.
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Package: IDR 60 Mio (3 CX Agents, exc. VAT of 11%)
Enablement: Start from IDR 15.000.000
3 Customer Service Agents
Case Management & Automation
Knowledge Management
Livechat & Webchat
Order Tracker
Omnichannel: FB Messenger & Whatsapp
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Start-Up Package:
IDR 325.000 /user/month
Voice Telephony (1 phone number, 3 agents, 10 communication channels)
Customizable Dashboards
Outbound Dialer
Call Recording – 1 year retention
Automated CallerID risk check
Visual IVR Builder
Pre-built CRM Integrations
Secure WebRTC Client
Click-To Call API
Customer Number Masking
Direct Inward Dialing
DID/Origniation & Termination Quote
| Item | Count | Activation (One-Time) | Monthly Fee Per Number | Price Per Minute (Inbound) | Price Per Minute (Outbound) | Inbound / Outbound Channels Per Number |
|---|---|---|---|---|---|---|
| DID 1/1 Indonesia | 1 | IDR 235.000 | IDR 235.000 | IDR 155.000 | IDR 2.100 - Fixed, IDR 2.100 - Mobile | 10 Inbound, 10 Outbound |
Additional Usage Add-Ons for Conversations & Messages
Langit Kreasi Solusindo:
New Possibilities to enhance business performance
Get a personal consultation
PT. Langit Kreasi Solusindo
Official Salesforce Indonesia Partner
- Certified Salesforce Consultant in Indonesia
- Authorized Salesforce Partner
- Authorized Cloud Reseller
End-to-end Solution
Industry Knowledge
Data Security
- Integration Service
- 5-Star service helping businesses develop & sustainable digital ecosystems since 2017
