Access On-Demand Webinar
Access On-Demand Webinar
About The Event
Today’s customers are busy and expect support on their own terms. They value control and prefer to find solutions independently. They want efficiency, minimizing the time spent navigating complex support structures.
Salesforce can help businesses meet these expectations by creating a unified customer experience that empowers customers with self-service options, AI-powered assistance, and seamless agent support—all on a single platform.
Watch our on-demand webinar “From Manual to Automated: Transforming SMB Marketing Strategies with Automation Tools” to discover how Salesforce can revolutionize your customer support, enhancing efficiency, reducing costs, and freeing up agents for more complex issues.
In this webinar guided by Salesforce expert Resi Kusumo (@Resi Kusumo), you’ll learn: :
- The benefits of asynchronous conversations and self-service for customer satisfaction.
- How to leverage Salesforce Einstein Bots to automate support tasks.
- Strategies for building a unified customer experience across multiple channels.
- Best practices for optimizing your customer support strategy with Salesforce.
- Real-world examples of how businesses are using Salesforce to deliver exceptional customer service.
Don’t miss this opportunity to learn how Salesforce can help you elevate your customer support! Fill out the form to access the on-demand webinar now.
New possibilities to enhance business performance
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