Dear Manufacturers, we understand the challenges that you need to overcome

Manufacturing Cloud for Sales

Don’t worry. We feel you. We speak to a lot of Manufacturing customers and there is no doubt that everyone is feeling a lot of pressure from growing competition.

So let us come with solution!

Salesforce for Manufacturing

Aplikasi CRM untuk Yayasan

Modernize Commercial Operations

Elevate seller performance with workflow automation and AI. Reduce revenue leakage by integrating revenue management onto a single platform.

Service automation

Transform the Service Experience

Accelerate service automation by orchestrating end-to-end processes for customer support, complaints, and product issues across departments.

Simplify Partner Experience

Strengthen channel partnership through ease of doing business.

Connect The Value Chain.

Solve manufacturers’ greatest challenges with intelligent cloud solutions.
Salesforce connect sales and operations
Modernize Commercial Operations Elevate seller performance with workflow automation and AI. Reduce revenue leakage by integrating revenue management onto a single platform.
How it works?

Run your sales & revenue management processes on a common platform centered around the customer and integrated with the back office.

Power a unified digital experience for customers by connecting all customer data across every system and business.

Level up your sales teams with collaborative, workflow-enabled selling processes infused with actionable AI insights, guided quoting, and consistent pricing execution.

Unify revenue management and supporting processes on a single platform. Drive efficiencies, improve experiences, and reduce revenue and margin leakage.

Service Experience Accelerate Manufacturing
Transform the Service Experience Accelerate service automation by orchestrating end-to-end processes for customer support, complaints, and product issues across departments.
How it works?

Build your service foundation on a single platform with expanded offerings to grow lifelong customers.

Unify customer data on a single platform. Improve CSAT and reduce cost-to-serve through workflow automation, AI, and knowledge. Connect with your customers through their preferred digital channel.

Optimize scheduling & dispatch. Drive one-touch resolution. Raise technician productivity and lower costs through mobility, workflow automation, AI, and remote support. Provide full asset visibility.

Extend self-service experiences to customers and channel partners with case creation and status, and order visibility and management. Manage field service appointments.

Enable and integrate IoT data streams. Automate case creation and field service scheduling and dispatch. Utilize AI and IoT insights to proactively deliver next best actions to customers and channel partners.

Expand your service offering portfolio beyond simple extended warranties and aftermarket parts to include sophisticated, preventative, and predictive maintenance services.

Simplify Partner Experience Strengthen channel partnerships through ease of doing business

How it works?

Remove friction from channel engagement with improved collaboration, automation, self- service, and visibility on a single platform.

Simplify program design and stay aligned with your partners through collaborative planning, personalized communications, ongoing performance visibility, and incentives that move the needle.

Accelerate recruiting, automate onboarding, and make training easy and fun to quickly build your partner channel.

Supercharge partner marketing initiatives by extending campaigns and prebuilt journeys, delivering marketing funds, and creating co- branded collateral.

Grow revenue with intelligent automation that pinpoints the best leads and opportunities. Help partners configure the right products and services. Manage orders with real-time integration into your back office systems.

Give your channel the support and guidance they need from any device to deliver seamless service to their customers.

Channel Incentive Management Intelligently design and implement incentive programs that strengthen partner relationships and drive desired behaviors

How it works?

Take simple steps to drive mutually beneficial behavior.

Automate rebate calculations, accruals, and payouts, and offer greater visibility into threshold attainment for sales teams and channel partners.

Engage partners throughout your relationship by offering incentives that motivate while driving the behaviors you desire.

Manage both monetary and behavioral incentives on a single platform, tying impact back to partner attainment, sales performance, and your bottom line.

Manufacturing Cloud

Power your customer-centric operations with a purpose-built manufacturing platform.

  1. Unify opportunities with demand forecasts
  2. Serve customers and distributors faster
  3. Bring AI insights to your daily operations
Distributor Salesforce di Indonesia

Langit Kreasi Solusindo:
New Possibilities to enhance business performance

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Salesforce Partner Indonesia

PT. Langit Kreasi Solusindo

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